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Posted on 20th Dec 2012 @ 10:27:49 PM
Update: January 4th 2013
Nearly all* orders were dispatched yesterday, as planned, and the few remaining items along with any new orders are being packed and/or ready for dispatch today.
It's been a somewhat "odd" Christmas period this time so a few planned changes and improvements are delayed but I hope to have these ready and online in the coming weeks.
* three were delayed until today
Update: January 3rd 2013
I'm back in today sorting out orders placed over Christmas/New-Year but still suffering from the effects of the illness that ruined my holiday plans. Orders should be out the door later today.
Update: December 30th 2012
Apologies folks but after less than 36 hours of family time I was knocked back by a bought of flu and laid up, unable to talk, function or do anything until today. As a result the promise of responding to support tickets, calls, etc... has been completely impossible.
As of this update I'm doing what I can to get caught up but as you can imagine, 5 wasted days wasn't exactly my idea of "fun" either.
Original Post: December 21st 2012
It's that time of year again and with a much more aware three year old son, OctoInkjet will be shutting up shop so I can enjoy some family time.
Orders, Shipping and Support will be affected as follows:
Period affected:
December 21st 2012 to January 3rd 2013
Please use the contact page for any support or pre-sales queries. I will be continuing to answer support queries by email/helpdesk as and when as I can (except where indicated)
Support will be completely unavailable between:
Obviously pickup orders will be unavailable during this time